1. General
At Veda Kriti, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website:
Website: veda-kriti.com
By accessing our website, placing an order, or using our services, you agree to the terms mentioned in this Privacy Policy.
Veda Kriti reserves the right to update or modify this Privacy Policy from time to time. Any changes will be effective immediately after publishing on the website.
2. Information We Collect
When you use our website, we may collect certain information including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order details
- Payment-related information
- Product preferences
- Browsing information
- Device information
- IP address
This information helps us provide better services, process orders, improve customer experience, and maintain website security.
3. How We Use Your Information
The information collected may be used for:
- Processing and delivering your orders
- Providing customer support
- Improving our products and services
- Sending order updates and notifications
- Managing your account
- Personalizing your shopping experience
- Sharing important updates, offers, and promotions (if permitted)
We use your information only for legitimate business purposes.
4. Customer Responsibility
Customers are responsible for providing accurate and updated information while using our website.
Incorrect information such as wrong email address, phone number, or delivery address may affect order processing and communication.
Veda Kriti will not be responsible for issues caused due to incorrect information provided by customers.
5. Cookies
Our website may use cookies to improve your browsing experience.
Cookies are small files stored on your device that help us:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Provide better services
You may disable cookies through your browser settings; however, some website features may not work properly.
6. Payment Information
Veda Kriti does not store your complete payment details such as card numbers or banking passwords.
Payments are processed through secure third-party payment gateways.
Your payment information is handled according to the security policies of the respective payment service providers.
7. Sharing of Information
We may share your information only when necessary for:
- Order fulfillment
- Delivery services
- Payment processing
- Customer support
- Legal requirements
We do not sell your personal information to unauthorized third parties.
Your information may be disclosed if required by law, government authorities, or legal proceedings.
8. Third-Party Services
Our website may contain links to third-party websites or services.
Veda Kriti is not responsible for the privacy practices, content, or security policies of external websites.
Users are advised to review the privacy policies of third-party websites before providing any personal information.
9. Marketing Communication
By using our website and providing your contact details, you may receive:
- Order-related messages
- Service updates
- Promotional emails or messages
If you wish to stop receiving promotional communication, you can contact us and request removal from marketing lists.
10. Data Security
We take reasonable steps to protect your personal information from:
- Unauthorized access
- Misuse
- Loss
- Alteration
- Disclosure
However, no online transmission method can be guaranteed to be completely secure.
11. Children’s Privacy
Our website is not intended for children below the applicable legal age without parental guidance.
We do not knowingly collect personal information from children.
12. Product & Health Information Disclaimer
Information available on Veda Kriti is provided for general awareness and wellness purposes.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Customers should consult qualified healthcare professionals for specific health concerns.
13. Intellectual Property Protection
All content on this website including:
- Logo
- Brand name
- Product images
- Website design
- Text
- Graphics
belongs to Veda Kriti.
Unauthorized copying, reproduction, or use of website content is prohibited.
14. User Consent
By using this website, you consent to:
- Collection of information as described in this Privacy Policy
- Processing of your information for providing services
- Communication related to your orders and services
15. Policy Updates
Veda Kriti may update this Privacy Policy whenever required.
Users are encouraged to review this page periodically to stay informed about changes.
16. Grievance & Contact Information
For any questions, concerns, or complaints regarding this Privacy Policy, please contact us:
Veda Kriti
Website: veda-kriti.com
Email: Vedakritiwellness@gmail.com
We will make reasonable efforts to resolve your concerns.